Services
AI and software are most of what we do. We also help with the IT that surrounds them.
AI integration and automation
AI is useful when it takes a specific, repetitive job off your team and does it reliably. We start with one task you can measure, prove that it works, then build from there.
Typical work
- Reading invoices, forms, contracts and other documents, and pulling out the details you need
- Assistants that answer questions from your own policies, products and records
- Sorting and drafting replies to customer emails and support requests
- Connecting your systems so work moves between them without retyping
- Adding AI features to software you already have
How we approach it
- A person reviews anything that matters before it goes out
- We test against your real examples before anything goes live
- We’ll tell you when a simpler, non-AI answer would do the job better
Custom software development
When off-the-shelf software doesn’t fit the way you work, we build what does. That might be a small internal tool or a full web application.
Typical work
- Web applications and customer portals
- Internal tools that replace spreadsheets and paper forms
- APIs and integrations between the systems you already use
- Updating older systems a step at a time, without a risky big switch-over
- Looking after existing software: fixes, updates and improvements
What you get
- Code, accounts and hosting held in your business’s name
- Documentation that another developer could pick up
IT consultancy and support
Independent, practical advice for businesses that don’t have their own IT department, or whose team needs a second opinion.
Typical work
- Reviewing your current systems and where they’re costing you time
- Planning technology spending and choosing suppliers
- Checking the security basics: accounts, backups, access and updates
- Hands-on help with email, domains, servers and moving to the cloud